Privacy Policy

Last updated: March 20, 2026

1. Data Controller

VoltLink B.V. (Keizersgracht 520, 5611 GN Eindhoven, Netherlands) is the data controller responsible for your personal data collected through this website. You can contact our data protection officer at [email protected].

2. Data We Collect

We collect personal data that you voluntarily provide through our contact forms, quote request forms, and newsletter subscriptions. This includes: name, email address, phone number, company name, job title, and the content of your inquiry. We also collect technical data automatically, including IP address, browser type, operating system, and pages visited.

3. Purpose of Processing

We process your personal data for the following purposes: (a) responding to product inquiries and providing quotations; (b) delivering technical support; (c) sending compliance documentation upon request; (d) improving our website and services; (e) complying with legal obligations. The legal basis for processing is your consent (Article 6(1)(a) GDPR) or our legitimate business interest (Article 6(1)(f) GDPR).

4. Data Sharing

We do not sell your personal data to third parties. We may share your data with: (a) authorized distribution partners in your region to fulfill product inquiries; (b) cloud service providers who host our website and CRM systems under appropriate data processing agreements; (c) regulatory or law enforcement authorities when required by applicable law.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above, or as required by applicable legal retention periods. Quote request data is retained for 36 months. Technical support records are retained for 60 months. You may request deletion of your data at any time.

6. Your Rights

Under the GDPR, you have the right to: (a) access the personal data we hold about you; (b) request rectification of inaccurate data; (c) request erasure of your data; (d) restrict processing; (e) data portability; (f) object to processing; (g) withdraw consent at any time. To exercise any of these rights, contact [email protected].

7. Cookies

This website uses strictly necessary cookies for core functionality (session management, form submission). We do not use third-party tracking cookies or advertising cookies without your explicit consent. Analytics cookies, if used, are configured for IP anonymization.

8. International Data Transfers

If your data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses or adequacy decisions by the European Commission.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including TLS encryption for data in transit, access controls, and regular security audits.

10. Contact & Complaints

For privacy-related inquiries, contact our data protection officer at [email protected]. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been infringed.